Operations Management and Supply Chain Management
Κολέγιο CITY College
Main Campus, Thessaloniki, Greece

Operations Management and Supply Chain Management

Brief Description

The integration of Operations with Supply Chains has long been recognized as a core competitive strategy and business priority that would be instrumental in leveraging organizations of all sizes at a National, International and Global level. As organizations seek to continuously service customers faster, cheaper, and better, while generating minimal environmental impact, leaders and managers have come to the stark realization that the two disciplines cannot and should not work in isolation from each other but rather align themselves upstream and downstream in order to jointly reap the rewards. The existing experiences must be synthesized to create a managerial perspective of the core tasks and challenges required to effectively integrate Operations and Supply Chains in the future. Collectively, the two disciplines ultimately involve actors from every single function within organizations; procurement/contract managers, operations managers, logistics managers, marketing and sales personnel, human resources and finance professionals, distribution/warehousing, forecasts/inventory management and beyond. Therefore, the purpose of this module is to provide delegates with the essential fundamentals to understand the two disciplines in numerous industrial settings, and consequently integrate them while focusing in the latest developments and tools available: Advanced Analytics and Big Data, Internet of Things, Aviation and Drones, Artificial Intelligence and Robotics, Additive Manufacturing (3D Printing), System and Process Improvement and more.


Topics Addressed

  • Logistics/Supply chain strategy and planning.
  • Logistics/Supply chain product and customer service.
  • Order processing and information systems.
  • Inventory policy decisions and demand.
  • Transport fundamentals.
  • Supply chain coordination.
  • Warehousing fundamentals.
  • Purchasing and procurement.
  • Trends and developments in Logistics & SCM.


Expected outcomes

  • Demonstrate a critical understanding of the role of Operations management within Organizations.
  • Demonstrate a critical understanding of the role of Supply Chain Management and Global Logistics.
  • Evaluate the impact of Operations, Supply Chains and Logistics to organizations around the globe and in different industrial settings.
  • Demonstrate a critical understanding of Systems/Process management as well as Forecasting and Inventory management.
  • Understand the role of the Internet of Things and Big Data in the Operations, Supply Chains and Logistics.


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