Κολέγιο CITY College
International Faculty,
CITY College.
Main Campus, Thessaloniki, Greece

Hotel and Tourism Management - MSc

Degree title: Master of Science in Hotel and Tourism Management.
The title is awarded directly by the University of Sheffield.
Duration: 1 year (full time) or 2 years (part time)
Mode of delivery: 
Full-time: 8 weekends (Saturday-Sunday) supported by on-line sessions
Part-time: 4 weekends (Saturday-Sunday) supported by on-line sessions
Language of instruction: English

I need more information about this programme

I agree to receive information relating to the programme of my interest via email by the University of Sheffield International Faculty CITY College.
I need more information about this programme
I agree to receive information relating to the programme of my interest via email by the University of Sheffield International Faculty CITY College.

Why choose this course?

  • Degree from one of the world’s top 100 universities, the University of Sheffield.
     
  • Supported by world-class five-star hotels
     
  • Opportunities for placements and internships in hotels and resorts assisting students to embark their career while studying.
     
  • Senior hotel managers teach in the programme and deliver classes at the premises of the hotels they manage sharing their expertise.
     
  • Graduates may pursue careers in Tourism, hospitality and event management, sports facilities management and many more.
     
  • Personal tutoring. There is a close working relationship between students and faculty and tutoring on a one-to-one basis.
     
  • Specialised programme of studies focusing on latest management theory and practices within the industry of hotel and tourism.
     
  • A pathway to a successful career in Europe and abroad.

More reasons why:

 

Recognition of degress Accreditation and recognition The Department International Faculty

Hotel and Tourism Management graduates are highly employable regionally and internationally as there is an increasing need of skilled professionals in this fast growing sector of the world economy. The programme is designed to provide students with an in-depth understanding of the structure and operation of this global industry and equips them with subject-specific and transferable skills. It is a management programme for people interested in starting a managerial or entrepreneurial career in the hotel and tourism industry, or those already working in the profession and wishing to fast-track their career by learning and applying current academic thinking and industry best practice.  The learning and teaching on the program is enhanced by the contribution of guest speakers, including practitioners in hotel management, sales and marketing, PR, and tourism development.

 

Supported by five-star hotels

The programme is supported by world-class five-star hotels.

 

Entry requirements

View the application and admission requirements of the programme.

 

How to apply

If you wish to apply for this programme you may view details of the application process.

 

Tuition Fees

Below you may find information about the tuition fees for this programme offered by The University of Sheffield International Faculty CITY College for the academic year 2018/19.

Programme title Tuition fees
MSc in Hotel and Tourism Management €6,800 (full fees, FT/PT)
  • All scholarships are incorporated in the above advertised tuition fees.
  • Candidates who wish to be informed about additional early-bird, company and other types of fee reductions and scholarships are encouraged to conduct us directly.

For any questions about fees, please contact us at: acadreg@citycollege.sheffield.eu

 

Any questions?

If you'd like to know more about this programme, contact our Admissions Team at
admissions@citycollege.sheffield.eu

 

*This programme may be subject to minor changes

 

Hotel and Tourism Operations
This unit teaches how managers create value in this complex and dynamic industry. The unit will begin with an overview of the industry, its development, the various segments in Hotel and Tourism operations and their unique characteristics along with current issues. Following that, students will focus on managers responsibilities for day-to-day operations and the inter-relationship between different divisions which will lead to how managers maintain, improve or change the organisation’s operations. Next, by examining related theories, applying critical thinking and problem solving skills the unit will focus on quality management strategies, efficient and sustainable practices, managing capacity, performance management and the role of technology. Relevant legislation will be also discussed during the unit. Back to top

Sales and Revenue Management for Hotels
The focus of this unit is hotel sales and the revenue management concept drawing upon theory and practice. Its an applied unit that aims to develop skills and introduce tools that are necessary to deliver revenue acceleration strategies. It covers research and practical knowledge on hotel yield techniques, budgeting, forecasting and pricing. It also covers ideas and best practices (that compliment online sales) for managing direct reservations for guestrooms, inquiries for meetings, events, incentives and conferences, upselling strategies (eg. upon check in, F&B upselling), selling luxury for hotels, spas and cruises. The use of social media to advertise and manage reputation is also examined throughout this unit. Back to top

Meetings, Incentives, Conferences and Exhibitions Management
The term MICE (Meetings, Incentives, Conventions and Exhibitions) represents a sector of tourism which includes business events and activities. The first part of the unit will examine the nature, scope and significance of MICE. The focus then shifts to provide a thorough insight of how MICE relates to the tourism and hospitality industry, to appraise the role of participants (event organisers, venue operators, marketing companies, attendees) and the wide range of businesses supporting the operations of the events industry (eg transportation, logistics). The unit will then evaluate what MICE can bring to a destination, the economic, social, culture and environment impact of MICE tourism, issues and challenges and will conclude with the analysis of current trends and predictions about the future. Back to top

Managing People Across Cultures
This unit will analyse contemporary issues in the management of human capital in the hotel and tourism industry that is characterised by cross-border activities and thus by significant cross-cultural interaction. Students will discuss and evaluate theories of managing human recourses and assess how different cultures approach human resource management and leadership with the objective to develop suitable strategies for managing international and multicultural teams. A core part of the unit will appraise and analyse employee motivation in the context of the hotel and tourism multi-cultural environment identifying challenges and best practices for industry practitioners. Back to top

Strategic Hotel Management and Marketing
Customers’ increasing demands require hotel businesses to deliver excellent and authentic services. Thus, tomorrow’s hotel leaders will need to be strategically innovative, detail oriented and quality focused in a diverse and vibrant industry which is markedly labour intensive. The unit will cover a variety of strategic areas of hotel management and marketing through a holistic approach to identify key challenges for general managers and senior marketing executives and design solutions to maximize shareholder value along with customer satisfaction. Main areas to be examined include, strategic change, internationalisation strategies, human resources, quality management, financials, new product development, pricing strategies and communication strategies. Back to top

Destination Management and Marketing
Destination management and marketing is critical in the tourism sector across the globe whether this involves regions, cities, local areas or urban landscapes. The unit will discuss and appraise national and international tourism contemporary strategies, techniques and practices and how they impact on all stakeholders (tourists, local residents, private and public sector companies, etc). A core objective of this unit is for students to assess major opportunities and challenges destinations face to compete for leisure and business travel. To this end, students will design a realistic destination marketing and management strategy along with suitable tactics with the use of applied research techniques. Back to top

Sustainable Tourism Development
Sustainable tourism is an emerging field of study. Due to its significant economic, social and environmental impact the concept has attracted great attention from individuals, local communities, policy makers and academics. This unit is designed to provide a solid understanding of the theory, practice, and current issues in sustainable tourism planning and management. The unit will explore success cases of sustainable tourism around the wold expecting students to analyse models and evaluate strategies for preserving natural environments while fostering sustainable tourism development. Some examples include, poverty alleviation through tourism, natural resources as attractions and destinations, social and resource responsibility. At the end of the course, students will propose their own sustainable solution for a current tourism related issue. Back to top

Research Methods
This unit provides a series of lectures on academic presentation, writing skills and an introduction to research issues and methods. The unit examines a wide range of research methodologies, both qualitative and quantitative, with reference to their philosophical base and practical application in marketing, management, and the leisure industry. The aim is to help students design, implement and apply their own research as well as to equip them to be able to critically evaluate published material. Back to top

Dissertation
The dissertation represents a piece of individual and original research based on an approved topic of the student’s choice related to the course and selected in consultation with tutors. The term ‘originality’ here does not necessarily imply that the dissertation will develop new theoretical insights or models but that it clearly demonstrates the development of new insights and knowledge in the candidates own mind and work. Back to top

The Business Administration & Economics Department (BAED) of the University of Sheffield International Faculty, CITY College aims at providing all students with an intellectually stimulating and supportive environment that allows them to acquire important skills and competencies for their professional and personal life.

Business matters at BAED. Our undergraduate and postgraduate courses in management related disciplines are designed to challenge students’ thinking and inspire them to develop the advanced knowledge and analytical skills they will need to succeed in business.

Our academics continually work with international, national and regional businesses as part of their research and use their experiences to make their teaching relevant and up-to-date.
More about the Business Administration & Economics Department

 

Research at the Business Administration & Economics Department

The academic staff of the Business Administration & Economics Department

Contact the Business Administration & Economics Department

 

Graduates of the MSc in Hotel and Tourism Management programme may pursue careers in:
Tourism, hospitality and event management, sports facilities management, leisure facilities management, entertainment industry, food and beverage management  and more.

Career, Employability and Enterprise Centre

The Career, Employability and Enterprise Centre, focuses on helping students to set attainable career goals. It offers advice on CVs and cover letters, and on how to effectively handle job interviews. Through career fairs, and different internship programmes, the department aims at constantly bringing students in contact with prospective employers. 

Every spring we organize the Annual Career Fair presenting with an opportunity to get a first feel of job seeking. During the event students and alumni have interview opportunities with corporate recruiters and present their skills and abilities to potential employers. Large companies, organisations and multinationals from different industries across S.E. Europe participate every year in our Career Fair and offer employment and internship opportunities to our students and graduates.
More about our Career Services.

Contact the Career, Employability and Enterprise Centre at careers@citycollege.sheffield.eu

 

Ms Galatea Kaliakatsos“The University of Sheffield International Faculty, CITY College, represents for me anexcellent learning experience that offered me essential skills for the highly stimulating and competitive industry of tourism. Since 2000, I am responsible for the public relations’ and marketing of Hotel Nikopolis Thessaloniki (5* hotel -member of Small Luxury hotels of the World). My position is very demanding and I need to always keep up to date with latest developments in tourism. I often find myself applying the management principles and practices I learnt while I was a student.”

Galatea Kaliakatsos, Greece
PR Manager, Hotel Nikopolis, Thessaloniki

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